How We Managed Over 1M SKUs to Drive Shareholder Loyalty

Objective

A global manufacturing leader needed a highly personalized and scalable way to demonstrate their value and express gratitude to a key group of their customer base: their shareholders. The initiative was strategically timed for the holiday season to deliver appreciation and showcase a custom mix of flagship and emerging products.

The Arrowhead Approach

We coordinated end-to-end program management through an integrated e-commerce and fulfillment solution:

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Developed Easy-to-Use E-commerce Platform

We created the digital storefront necessary to process and manage multi-channel shareholder orders.

Assembled and Fulfilled Custom Holiday Gift Boxes

Our logistics team expertly prepared the custom product mix and managed the physical delivery of all shareholder gift boxes.

Coordinated End-to-End Program Management

Managed the entire program lifecycle, ensuring smooth processing from initial multi-channel order input to final delivery.

Results

The program demonstrated exceptional operational scale and success in fostering long-term customer loyalty.

50000

Annual Orders

(Rounded)

1500000

SKUs Managed Annually

(Rounded)

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