ABOUT US

Professional promotion management since 1983

From sweepstakes, rebates, coupons, loyalty programs, and customer care, our team focuses on getting the details right, simplifying your programs, and providing dependable support so national brands can run promotions smoothly.

Rooted in the Northwoods

Arrowhead has been part of the Grand Rapids, Minnesota community for generations. We’re a close-knit team built on trust, accountability, and long-term relationships—and those same values shape how we serve our clients.

From personalized customer support to carefully packed kits and thorough submission reviews, real people are involved at every step. With Arrowhead, you have one trusted partner from the first customer interaction to the final delivery.

Affiliations & certifications

A message from Katie Prokop, CEO

“Welcome to Arrowhead! Our goal is to always surpass your expectations and have a great partnership. When this happens, both of us are successful. Arrowhead was started by my father over 40 years ago. We’re excited to bring you a legacy of promotion management and fulfillment experience, and we look forward to sharing more about our business and learning how we can support yours.”

Affiliations & Certifications

Association of National Advertisers (ANA)
HiTrust Certified
HubZone Certified
BBB A+ Rating
Association for Coupons & Promotions (ACP)
SBA WOSB Certified
Certified WBENC
SOCAP International

The principles that point our way

Experience is a map, but values are the compass. We rely on a clear set of standards to guide our culture, drive our success, and define how we show up for our partners every day.

Our Mission

Every successful promotion starts with a clear plan and a team you can count on. We help brands manage the details, solve challenges, and deliver programs that create meaningful connections with their customers.

Our Vision

We lead with integrity, innovation, and excellence. Day to day, that means doing good work and building towards results that last. This long-term perspective pays off for your brand as much as ours.

Our Values

Our internal map relies on commitment, excellence, innovation, integrity, and respect. These principles guide every interaction and project we undertake. We hold our team to this high standard because your brand’s reputation depends on our diligence.

Our Culture

The best work happens when everyone shares a common goal. We've built a team of sharp minds and steady hands who know how to guide you through the complexities of running a promotional program. That's what keeps your brand on course.

Join our team!

We’re looking for people who take initiative, embrace challenges and are driven to grow. If you enjoy learning from colleagues, building skills, and taking ownership of your work, Arrowhead could be the place for you. Explore our opportunities.

SEE CURRENT OPPORTUNITIES

A view from the Northwoods

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Arrowhead Promotion
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