Current Opportunities

The success Arrowhead has achieved owes entirely to the people who make up our company.

Account Coordinator

Arrowhead Promotion and Fulfillment Co. is looking for an Account Coordinator. This is an entry level marketing position where focus is on acquiring necessary business knowledge, technical capabilities, and an understanding of Arrowhead’s products, services, customer businesses, and promotions. Primarily a support role under supervision, as needed, of the Account Manager and Account Director. (Supervision is on an as needed basis – some small client promotions may not include direct supervision.) Training includes both formal and on-the-job and employee must be able to attend all training offered by Arrowhead.

Essential Duties and Responsibilities:

  • Orchestrator of the promotion and setup
  • Quality assurance of the setup
  • Executing and monitoring program results according to expectation
  • Client support for active program assistance
  • Internal resource for department program clarifications/support
  • Other duties may be assigned

Skills/Qualifications:

  • Manage client requests and program inquiries via phone and email
  • Develop/Write SPEC documents, check lists, additional docs required for program setup
  • Attend and provide updates weekly status meeting
  • Answer Client program questions before/after launch
  • Answer internal department questions before and during program
  • Check with department on status if required
  • Provide instruction for invoicing, funding, etc…
  • Write work orders, funding request, spec revisions
  • Provide client with activity and adhoc reports
  • Must demonstrate competent business writing and verbal communication skills.
  • Must be able to multi-task and manage multiple programs and responsibilities.
  • Must be able to understand and respond to varying levels of urgency.
  • This position may require travel in and out of state for multiple days from time to time. UP to 10% of time.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages, and decimals.
  • Ability to solve practical problems and deal effectively within a variety of situations.
  • Ability to learn and understand customer businesses and promotions including refunds/rebates/coupons,sweepstakes/contests, call center activities, database management, distribution of POS/collateral materials, Internet programs/web development, direct mail/product sampling, and marketing reports.
  • Demonstrate acute organizational skills.

Education/Experience:

  • 2 years degree or equivalent work experience in related field.
  • Must be proficient in the use of Word and Excel.
  • Must be proficient in the use of Internet, Social Media platforms, and e-mail.
  • Having proficiencies in wireframe software and Google Data Studio is a bonus.

Physical demands and work environment:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of the job, the employee is regularly required to sit. The employee frequently is required to stand and walk.
  • The noise level in the work environment is usually quiet.
  • The employee must be able to work in a smoke-free environment.

Shift Requirements: Full Time, Monday – Friday, 8am – 4:30pm

  • Accepted file types: doc, docx, pdf, Max. file size: 2 MB.