Objective
A global beauty industry retailer wanted to increase customer engagement and loyalty by targeting their most dedicated customers with exclusive experiences. The client wanted to create premium promotional fulfillment campaigns using custom kits that would improve customer experience, encourage future purchases, and generate social media buzz.
The Arrowhead Approach
We provided flexible and customized kitting and fulfillment solutions that prioritized premium customer experience over automation. We ensured each kit delivered an Instagram-worthy unboxing experience that was designed to delight loyal customers.
Webinar Integration
Coordinated fulfillment with exclusive webinars to create a premium experience.
Customized Kit Development
Created custom mapping for unique webinar kits with updated products.
Premium Hand-Packing Process
Used careful hand-packing to create memorable unboxing experiences.
Results
The campaign has driven exceptional customer engagement and loyalty for the global retailer. The system’s dynamic flexibility allows the client to maintain creative control while continuously engaging their loyal customer base.
Product Kits Fulfilled
(Rounded)
Brands Featured
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