How brands are using coupons and rebates to navigate tariff-driven cost pressure

What actually changed after tariffs were introduced last year

When tariffs were announced last year, the immediate focus was on the headline numbers: a 10 percent across-the-board tariff for trading partners, and significantly higher rates layered on key import categories and regions.

At the time, rates like 34 percent on Chinese imports, 32 percent on Taiwan, 25 percent on South Korea, 24 percent on Japan, and 20 percent on goods from the European Union were framed as policy shifts. But what followed was something more structural than a one-time price increase.

Those changes didn’t just affect landed costs. They moved through the entire system: supplier contracts, freight agreements, production planning, and inventory cycles. The result was a slower but more persistent inflation of input costs across consumer goods.

At the same time, several trading partners introduced countermeasures, including Canada, China, and the EU, which added another layer of unpredictability to global sourcing.

So instead of a clean pricing reset, brands ended up dealing with staggered cost increases that have continued to surface over time.

Why did consumer confidence start shifting during the same period?

As cost pressure built, consumer confidence began to soften in a way that directly impacted demand planning.

The Conference Board’s Consumer Confidence Index fell by 7.2 points in March 2025 after a 7.0 point decline the month prior, marking four consecutive months of decline. Around the same time, the University of Michigan consumer sentiment index dropped to 57.9 from 64.7, reaching its lowest level since late 2022.

More important than the declines themselves was what those numbers signaled. Consumers were increasingly concerned about personal finances, business conditions, and job stability.

In practical terms, that translated into more cautious spending behavior. Even categories that weren’t directly impacted by tariffs started to see more price sensitivity because household budgets were tightening across the board.

For marketers, this created a difficult balancing act. Consumers were demanding more value at the same time brands were facing higher costs. Simply lowering prices wasn’t always an option, which forced many brands to rethink how they used promotions to maintain demand without sacrificing margin.

How brands responded to rising tariff pressure

As costs increased and demand became more cautious, brands were forced to rethink how they used promotions.

This is where a more structured promotions strategy started to emerge. Instead of relying on a single approach, most CPG and retail brands began balancing two core levers:

  • Building loyalty to reduce churn risk
  • Using targeted discounts to maintain competitiveness

The challenge wasn’t choosing between them, but knowing when to use each without permanently eroding price perception.

This is where coupons and rebates became very important marketing tools again, but for very different reasons than in previous years.

What’s the difference between coupons and rebates?

Coupons and rebates both address price sensitivity, but they do it in fundamentally different ways.

Coupons provide immediate relief at the shelf. They directly reduce friction at the point of purchase, which makes them especially effective when price increases start to impact conversion.

Rebates, on the other hand, function as a value-driven incentive. They require an extra step from the consumer, which naturally reduces redemption rates and gives brands more control over total discount exposure.

Here’s how that plays out in practice:

Coupons Immediate savings
at checkout
Protect conversion
and defend share
Rapid response to price
increases or competitive pressure
Rebates Post-purchase reward
after submission
Protect margin
and reward engagement
Loyalty programs and
targeted incentive campaigns

 

The important distinction isn’t just timing, but control. Coupons prioritize speed, whereas rebates prioritize efficiency.

Why coupons are still the fastest response tool

Coupons remain the fastest way to respond when price increases start impacting conversion because they immediately reduce the friction between shelf price and purchase decision.

In a highly competitive environment, speed matters more than ever. Consumers are not evaluating products in isolation. They are constantly comparing across retailers, channels, and even digital touchpoints.

If your price is slightly outside their expected range, the purchase decision often doesn’t get delayed but gets lost entirely.

That’s why coupons continue to be one of the most effective tools for protecting short-term demand. They give brands the ability to respond quickly to changing market conditions without making permanent adjustments to list price or retail pricing strategy.

Coupons are most effective when brands need to quickly stabilize demand in situations like:

  • After tariff-driven price increases are passed through to retail
  • When competitors respond with aggressive pricing or promotions
  • When category demand softens due to broader economic pressure
  • When retailers are pushing for short-term volume recovery

They aren’t a structural solution to pricing pressure, but they are often the first stabilizing tool brands reach for.

Are rebates becoming more important for margin protection?

Yes—but not because they replace coupons. They’re becoming more important because they solve a different part of the problem.

Rebates allow brands to offer meaningful perceived value without applying that discount uniformly across every buyer. That makes them particularly useful in environments where cost pressure is persistent but margin protection is still a priority.

The most notable advantage is that rebates introduce intentional friction. Not every consumer completes the redemption process, which means total program cost can be significantly lower than equivalent upfront discounting.

This is why rebates are increasingly used for:

  • High volume categories where margin control matters
  • Loyalty-driven or repeat purchase programs
  • Targeted promotions tied to engagement or behavior
  • Situations where brands want to avoid permanent price erosion

In short, rebates give brands more precision at a time when pricing is less predictable.

Why promotions are now part of pricing strategy, not just marketing

One of the biggest shifts since tariff-driven price increases began is that promotions are no longer downstream from pricing decisions.

They are part of how pricing decisions are absorbed by the market.

When input costs rise, brands now have three levers: absorb margin pressure, pass costs through to consumers, or smooth the transition using promotions. Most brands are using a combination of all three.

Promotions now function as a buffer between cost volatility and consumer perception. That makes them a crucial part of the pricing strategy rather than a tactical marketing tool.

Why a balanced promotions mix matters more than ever

One of the biggest lessons from the past year is that there’s no single promotion that solves every challenge. Brands that relied too heavily on discounts risked eroding margin, while brands that focused exclusively on loyalty initiatives often struggled to maintain volume in highly competitive categories.

The goal isn’t to choose between coupons and rebates. It’s to understand when each tool can deliver the greatest impact. Coupons can help offset consumer resistance to higher prices, while rebates can drive engagement and protect profitability. Together, they give brands the flexibility needed to adapt as market conditions change.

This is why many brands are moving away from an either-or approach and instead building promotion strategies that can pull different levers depending on market conditions, competitive activity, and business goals.

What’s changing about promotion strategy?

The biggest change is that promotion planning is becoming less calendar-based and more responsive to real-time conditions.

Instead of locking in annual plans, brands are increasingly adjusting based on cost movement, demand signals, and competitive activity.

That shift typically shows up in a few ways:

  • Shorter promotion cycles instead of fixed annual calendars
  • Clear separation between coupon and rebate strategy
  • Faster execution when pricing pressure changes suddenly
  • Continuous optimization based on margin and conversion data

The brands seeing the most success aren’t necessarily offering the biggest discounts. They’re using promotions strategically and matching the right incentive to the right business challenge. In some situations, that means using coupons to quickly defend volume. In others, it means using rebates to encourage engagement while protecting margin.

Flexibility is no longer just operational efficiency. In a market shaped by tariffs, supply chain variability, and shifting consumer sentiment, the brands that can adapt fastest are often the ones best positioned to maintain both demand and customer loyalty.

Jake Tackett
Written by

Jake Tackett

Director of Coupon & Rebate Products

Jake is the Director of Coupon and Rebate Products at Arrowhead, specializing in innovative digital strategy and optimizing client experience. He currently serves on the ACP Board and leads Arrowhead’s Promo Portal.

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