Key Services Provided for Paper & Digital Coupon

As a manufacturer’s redemption agent, we support the redemption management of coupon programs from coupon design, execution and reimbursement to retailers and clearinghouses for both paper and digital coupon promotions.

We are an end-to-end solutions provider for paper and digital coupons.

  • Creative and operational support to plan, execute and manage all programs
  • Redemption processing services to ensure retailers are reimbursed timely
  • Fraud controls to ensure only valid retailers and offers are paid
  • Expertise across multiple packaged goods categories including beer, wine and spirits
  • Call center services to receive retailer inquiries
  • A Promo Portal to Plan, Activate and Track all your coupon (IRC) and rebate (MIR) programs; accessible via desktop, tablet and mobile phone 24/7
  • Detailed redemption activity reports which include customized dashboards and analytics
  • Print on demand manufacturer coupons
  • Rapid, branded digital deployment (social media, mobile, loyalty programs)
  • Direct to consumer coupon mailings
  • Offer polling for state approval
  • Consumer Appeasement Coupons

Case Studies

Diageo goes mobile at the speedway

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Doing Right By Breathe Right®

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Helping Cheerios® nourish the mind

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What Our Clients Are Saying

A big thanks to the entire Arrowhead team for all the hard work and ongoing dedication to make this partnership extremely successful. - Chuck F. National Contract Manager
We value our continued partnership and especially APF’s willingness to continue to help us develop win-win customer solutions. We greatly appreciate the team effort and look forward to a tremendous new year!  - Anonymous
You guys are amazing! - Lauren T., Project Manager Marketing Company
Thank you for the excellent preparation and collaboration over the past two days. You are the reason we can help smokers and their families EVERYDAY. Thank you for the amazing partnership over the past 10 years! - LaVerne H., U.S. Expert Sales: Director, Leading Healthcare Company
This could not have been accomplished in such an efficient and well coordinated manner without a tremendous team effort. - Chuck F., National Contract Manager
You make a difference! - Leading Food Company
Congratulations and a great job to all who worked to turn this around in such a short period. Many thanks for the collaboration; a tell-tale sign of a high performing team. - Brian S Marketing Manager, Leading Spirits Company
It was July 19, 2011 and our company had identified a quality assurance issue involving a small quantity of finished product. We voluntarily implemented a precautionary product recall. Just a few hours before the public announcement, Arrowhead was notified of the situation and by the time of the announcement it already had in place a toll free number, detailed responses for consumer inquiries and live operators available to field those inquiries. Arrowhead's customer first response was absolutely flawless! - Leonard J, Director Direct Marketing and Market Research Company
Site went live without a hitch. 🙂 Nice work. - Steven R; Senior Digital Director, American Multinational Food Company
For myself, I found the whole experience to be fantastic. The call I received yesterday (as I was seeded) was from a very engaging person. I appreciated the energy given to the script she read. It is one of the best calls of this type I have ever had. - Tracey K; Public Sector Media Group
You guys are the best. Thanks – as always - for the quick turnaround. - Jaclyn M; Leading Customer Relationship Agency
Thanks so much for working on all these crazy need-it-tomorrow text-to-win programs with us! It’s been great working with you!” - Leah A., Account Executive; Marketing Company

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With more than 40 years in the industry, Arrowhead knows promotions and fulfillment. We also know the industry is constantly evolving to meet customer needs. We’re excited to share our insights with you and keep you up to date on the latest industry news and innovations through our quarterly newsletter.

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