From paper to digital coupons, manufacturers choose Arrowhead to be their single source for coupon redemption management services.

As a manufacturer’s redemption agent, we support the redemption management of coupon programs from coupon design, execution and reimbursement to retailers and clearinghouses for both paper and digital coupon promotions.

We are an end-to-end solutions provider for paper and digital coupons.

Key Services Provided for Paper & Digital Coupons
  • Creative and operational support to plan, execute and manage all programs
  • Redemption processing services to ensure retailers are reimbursed timely
  • Fraud controls to ensure only valid retailers and offers are paid
  • Expertise across multiple packaged goods categories including beer, wine and spirits
  • Call center services to receive retailer inquiries
  • A Promo Portal to Plan, Activate and Track all your coupon (IRC) and rebate (MIR) programs; accessible via desktop, tablet and mobile phone 24/7
  • Detailed redemption activity reports which include customized dashboards and analytics

Additional services offered:

  • Print on demand manufacturer coupons
  • Rapid, branded digital deployment (social media, mobile, loyalty programs)
  • Direct to consumer coupon mailings
  • Offer polling for state approval
  • Consumer Appeasement Coupons

Case Studies

Diageo goes mobile at the speedway

3 October, 2023

The vehicle: Text messages. The engine: Arrowhead's modular mobile technology, customized and scaled to engage Diageo's Crown Royal® Whisky customers quickly and cost-effectively.

Doing Right By Breathe Right®

3 October, 2023

GlaxoSmithKline's Breathe Right team slept easy after choosing Arrowhead to process and deliver 6.2 million sample-bearing magazine inserts.

Helping Cheerios® nourish the mind

3 October, 2023

On the 10th anniversary of Cheerios Cereal's Spoonfuls of Stories program, Arrowhead administered an ambitious online contest to find the next great children's book author.

Budweiser Super Bowl Free Beer Promotion

3 October, 2023

APF provided a quick and easy solution for the Budweiser team to award $2 payments to consumers nationwide.

Extended Stay America Hope Bear

3 October, 2023

Extended Stay America, through the support of their guests is committing to provide 5,000 Hope Bears to children’s hospitals throughout America with the simple goal of bringing a smile to the face of a child battling cancer.

Philips Electronics

3 October, 2023

Philips produces premium quality products with a premium price. Leveraging a satisfaction guarantee tactic reinforces and eases the path to purchase for their customers.

Sparkling Ice Cheers to Heroes

3 October, 2023

Sparkling Ice wanted to highlight every day home town heroes and engage their fan base by creating a contest that allowed entrants to nominate someone they feel is a hero in their community by submitting an essay or video.

Stove Top Let’s Get Stuffy Promotion

3 October, 2023

Emirates Dubai Contest

3 October, 2023

Federal Turkey Promotion

3 October, 2023

Polaris Dealer Platform

3 October, 2023

B2B Rewards Program

3 October, 2023

Client story: A longtime Arrowhead Promotion and Fulfillment client wanted to create a customer loyalty program for its automotive aftermarket division. Rather than focus on end-users, our client focused on businesses, such as repair shops, who buy in bulk from distributors, then re-sell our client’s products to consumers. That alone greatly changed the scope of […]

What Our Clients Are Saying

A big thanks to the entire Arrowhead team for all the hard work and ongoing dedication to make this partnership extremely successful. - Chuck F. National Contract Manager
We value our continued partnership and especially APF’s willingness to continue to help us develop win-win customer solutions. We greatly appreciate the team effort and look forward to a tremendous new year!  - Anonymous
You guys are amazing! - Lauren T., Project Manager Marketing Company
Thank you for the excellent preparation and collaboration over the past two days. You are the reason we can help smokers and their families EVERYDAY. Thank you for the amazing partnership over the past 10 years! - LaVerne H., U.S. Expert Sales: Director, Leading Healthcare Company
This could not have been accomplished in such an efficient and well coordinated manner without a tremendous team effort. - Chuck F., National Contract Manager
You make a difference! - Leading Food Company
Congratulations and a great job to all who worked to turn this around in such a short period. Many thanks for the collaboration; a tell-tale sign of a high performing team. - Brian S Marketing Manager, Leading Spirits Company
It was July 19, 2011 and our company had identified a quality assurance issue involving a small quantity of finished product. We voluntarily implemented a precautionary product recall. Just a few hours before the public announcement, Arrowhead was notified of the situation and by the time of the announcement it already had in place a toll free number, detailed responses for consumer inquiries and live operators available to field those inquiries. Arrowhead's customer first response was absolutely flawless! - Leonard J, Director Direct Marketing and Market Research Company
Site went live without a hitch. 🙂 Nice work. - Steven R; Senior Digital Director, American Multinational Food Company
For myself, I found the whole experience to be fantastic. The call I received yesterday (as I was seeded) was from a very engaging person. I appreciated the energy given to the script she read. It is one of the best calls of this type I have ever had. - Tracey K; Public Sector Media Group
You guys are the best. Thanks – as always - for the quick turnaround. - Jaclyn M; Leading Customer Relationship Agency
Thanks so much for working on all these crazy need-it-tomorrow text-to-win programs with us! It’s been great working with you!” - Leah A., Account Executive; Marketing Company