Rebate Processing
Unified technology & precision fulfillment
Turn redemptions into revenue
As a trusted partner for global brands, we provide end-to-end rebate management. Our team handles the entire lifecycle—from digital claim submission and data validation to final reward distribution.
Complete rebate management solutions
Access everything you need to launch and scale high-volume rebate programs. We manage complex consumer incentives across all channels to drive sales and protect your promotional budget.
Flexible Payment Options
Fast, secure payment processing with multiple disbursement options. We manage everything from validation to fulfillment to help support timely and accurate rebate delivery to your customers.
Program Management
Complete program oversight from concept to completion. Our experienced team manages design, implementation, tracking, and reporting so you can focus on your core business.
Technical Services
Mobile-optimized submission portals and advanced processing systems provide seamless customer experiences. Our technology integrates with your existing systems for real-time tracking and reporting.
Rewards & Engagement
Strategic rebate programs that drive customer loyalty and repeat purchases. We help you design offers that resonate with your audience while maintaining program integrity and compliance.
A guide to full-service rebate processing
Find out how we support rebate programs with secure, efficient processing from start to finish. With validation, fulfillment, and payment management built in, you can keep programs running smoothly and customers satisfied.
Yes, we provide comprehensive digital rebate solutions. Our platforms are mobile-optimized and user-friendly, allowing customers to submit receipts directly from their devices.
These tools—including submission portals and program design support—help create a smooth customer experience while supporting brand engagement and program effectiveness.
Yes, Arrowhead processes traditional mail-in rebates. We offer a full range of options, including digital, mail-in, and paperless solutions.
We offer multiple payment options to maximize customer engagement and satisfaction. These options include PayPal, Venmo, prepaid cards, digital check, and ACH.
We protect your program with strong fraud protection and compliance through a tiered validation system. This robust process combines automated detection algorithms, which identify suspicious patterns and behaviors, with a crucial manual human review process for submissions flagged as suspicious.
The biggest distinction between a rebate and a coupon is the timing of the discount.
A coupon offers an immediate price reduction at the register, while a rebate provides a delayed refund or partial reimbursement after the purchase is complete.
Rebates require the customer to submit post-purchase documentation to receive payment later.
Final payment timing depends on your program rules and the payment method selected. Our goal is to help the process move efficiently.
We use streamlined workflows and mobile-friendly platforms to speed up validation—the longest part of the rebate process. Once a rebate is validated, multiple payment options, including PayPal, Venmo, and ACH, are available to support timely delivery to your customers.
Yes, we offer a dedicated product called the Promo Portal.
This portal provides you with 24/7 access to your program data via desktop, tablet, and mobile devices. It includes customized dashboards and analytics, including a dynamic data visualization builder, to show our clients detailed redemption reporting and contextual insights.
The Promo Portal is an important component of our ongoing partnership, as it provides you with the data transparency and control needed to easily track, evaluate, and optimize your promotional programs.
We serve hundreds of clients across diverse industries including:
- Animal Health
- Automotive
- Beauty
- Beer, Wine & Spirits
- Cannabis
- Consumer Packaged Goods
- Healthcare & Pharmaceutical
- Sporting Goods
- Tobacco
We customize our service to meet the unique compliance requirements and marketing objectives of each industry and client.
Yes. We provide professional, full-service customer support for your rebate programs.
Our team offers live-agent assistance throughout the rebate journey, from submission through payment. We handle customer and client inquiries in-house to help facilitate timely responses and a positive experience.
The engine behind frictionless rebates
We provide the operational backbone for your incentive programs. From advanced fraud detection to massive payout fulfillment, our infrastructure handles every detail of your brand’s growth.
How we saved a consumer brand $1.5M in fraud losses
We protected a high-value national rebate program by implementing a multi-layered fraud prevention framework that combined proprietary algorithms with manual expert review. Our intervention successfully identified a major fraudulent ring, preventing $1.5M in potential losses while ensuring seamless access for legitimate consumers.
View Case Study
Ready to protect your margins?
Don't let invalid claims or retailer deductions drain your budget. Partner with us to implement the rigorous audit standards your brand deserves.
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